Our Watches Warranty

Your brand watch is warrantied by Pacific Concepts (H.K.) Ltd. for a period of 1 year from the date of purchase under the terms and conditions of this warranty. The Pacific Concepts (H.K.) Ltd. warranty covers material and manufacturing defects.

During the warranty period the watch movement, hands and dial are the only components covered under this warranty. These will be repaired or the watch will be replaced, at the sole discretion of Pacific Concepts (H.K.) Ltd, free of repair charges, if it proves to be defective in material or workmanship under normal use. A $10.00 return shipping and handling fee will apply to all warranty service.

If the problem you are having with your watch is not covered by our warranty, or if your warranty has expired, the service
and repair charges are as follows:

• $30.00 for the repair of all components not covered under warranty; this includes the return shipping and handling fee.
• $20.00 for battery replacement; this includes return shipping and handling fee.

The Manufacturer’s Warranty Does Not Cover:

• Battery, case, crystal, strap or bracelet.
• Damage resulting from improper handling, lack of care, accidents, or normal wear and tear.
• Water damage unless marked water-resistant.

This warranty is void if the watch has been damaged by accident, negligence, unauthorized service, or other
factors not due to defects in material or workmanship.

Should service be required, please send your watch, a copy of your sales receipt, a completed Watch Repair Form, and payment to:

Pacific Concepts (H.K.) Ltd

Flat 51, 15/F, Profit Industrial Building

1-15 Kwai Fung Crescent

Kwai Chung, New Territories, Hong Kong

Tel.: (852) 2758 1238

Fax: (852) 2758 8587